Information Collected
MCW Bangladesh gathers and processes various types of private data, depending on the activities a player undertakes on the website.
- Identification Data: To set up an account and access the platform, individuals must submit their full name, email address, mobile number, residential address, date of birth, and copies of identity documents.
- Transaction Details: For facilitating deposits and withdrawals, MCW Bangladesh requires information related to payment methods, transaction history, and may request bank statements or proof of utility payments.
- Correspondence Records: When a player communicates with customer support or posts comments on the site, MCW Bangladesh may record and retain these exchanges, including telephone calls.
- Traffic Analysis: During site visits and usage, MCW Bangladesh collects data such as IP addresses, device types, operating systems, browser settings, access times and dates, session durations, and language preferences.
How User Data Is Utilized
MCW Bangladesh employs player information for lawful purposes, always aiming to benefit its users.
- Providing full and uninterrupted access to all site features.
- Efficiently managing and responding to all player inquiries.
- Monitoring website performance to enhance its operational capabilities.
- Developing, testing, and implementing new services and functionalities.
- Mitigating risks associated with fraud, terrorist financing, and money laundering activities.
- Formulating effective marketing strategies tailored to user preferences and past experiences.
Player Data Rights
To enhance the user experience, MCW Bangladesh grants several important rights to its players concerning their personal data.
- Right to Rectify Data: If a user believes MCW Bangladesh holds inaccurate or outdated information, they are entitled to request corrections or updates.
- Right to Request Data Copy: Players can obtain a copy of the personal information MCW Bangladesh holds about them by contacting customer support.
- Right to Erase Data: Users may request the deletion of certain private details, provided this does not conflict with the policy’s primary objectives or legal mandates.
- Right to Opt-Out of Marketing: Individuals have the option to unsubscribe from marketing communications at any time.
Sharing User Information
Under specific circumstances, MCW Bangladesh may share confidential user details with third parties.
- To meet mandatory legal or regulatory requirements.
- To deliver supplementary services to players via trusted suppliers and partners.
- To safeguard the integrity and security of the MCW Bangladesh platform.
- To contribute to the prevention of problem gambling behaviours.
- To protect the legal rights of other users and MCW Bangladesh personnel.
MCW Bangladesh assures that any data transfer to external parties adheres to stringent security protocols. Furthermore, all involved parties are required to sign a confidentiality agreement.
Data Retention Period
MCW Bangladesh retains confidential user information only for the duration necessary to fulfil policy objectives or comply with legal obligations. After this period, MCW Bangladesh will either anonymize this data or permanently delete it from its systems.
External Website Links
The MCW Bangladesh website may feature advertisements that include links to external resources. It is important to note that MCW Bangladesh does not assume responsibility for the security or content of these third-party sites. Therefore, before clicking any external link, players are strongly advised to review the privacy policy of that particular third-party resource independently.